#Mac remote assistance feature install#

For this to work, you have to use the Chrome browser on both computers and be logged in to a Google account. One of the simplest ways to access a remote computer is Google’s Chrome Remote Desktop. However, these free tools should suffice for light use. If you’ll be relying on remote access tools heavily in the coming months, it might be worth it to pay for premium access. Scam artists posing as tech support heavily target remote-access tools however, as long as you take adequate precautions, there’s little to worry about.Īll the services listed below are free, but some have restrictions based on how often you use them.

If someone else has access to your machine, they can easily use it without your knowledge.

This is why it’s important to protect your remote access credentials and never share them with anyone else. Unlike tech support solutions, which rely on the host inviting or granting access to support personnel in person, remote access tools are designed with unattended access in mind. Depending on the service you choose, you might use a desktop app, a web browser, or a mobile app to connect. These are usually small, lightweight applications. However, the IT department might provide you with secure software, instead.Īfter the agent is installed, you can use a remote-access client to connect to the remote machine. Your employer might have policies that prohibit you from installing remote-access software yourself.

#Mac remote assistance feature install#

If you want to install software so you can remotely access your work computer, make sure you ask your boss or supervisor first.